Returns & Exchanges

At Dutch Groceries Since 1953, we take pride in delivering the finest authentic flavors of the Netherlands directly to your door. If you are not completely satisfied with your purchase, you may return non-perishable items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and a brief explanation of the reason for the return.

• 2.
  Prepare Your Package

  Carefully pack the unopened, non-perishable items in their original packaging to ensure they are not damaged during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized Dutch post or local courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or dispatch your exchange within 5-7 business days.